Topic: Please post Bug Reports on the Steam Forums

This topic contains 15 replies, has 12 voices, and was last updated by Daimera Daimera 1 year, 7 months ago.

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  • #5342

    SneakyPie
    Keymaster

    It’s been requested by the devs for all bug reports to be posted on the Steam Forums in an effort to consolidate all reports to one location. The current Bug forum will remain accessible for review, but locked from new posts.

    You can still email Red Hook for support at: support@redhookgames.com

    #5344
    RedHookBrooks
    RedHookBrooks
    Keymaster

    I just wanted to jump in and say a big thank you for all the bug reports on the DD forums, and thanks to reV for creating that mega-bug thread. I am going to be going through all of that and make sure we’re tracking all of that internally, so you don’t need to re-post any of the bugs from there on the Steam forums. It’s just for anything new!

    Cheers,
    Brooks

    #5358

    reV
    Participant

    Alright guys, hope thread helped you out a bit. Game is amazing so far imo, GL at fixing these bugs =)

    #5363

    VallieAndrzejews
    Participant

    Worthington

    #5394
    satoru
    satoru
    Participant

    I hope you can create some sub-forums like here. Mostly to separate out bug reports/support/suggestions in the Steam forums

    BTW the game is awesome.

    #5439
    RedHookBrooks
    RedHookBrooks
    Keymaster

    @rev – It totally did. Thanks! We’re going to try and crush as many of them as possible before EA launch.

    @saturo – Good idea, we’re going to look into that tomorrow. And thanks, glad you’re enjoying it!

    #5487
    RedHookBrooks
    RedHookBrooks
    Keymaster

    Just a heads up that I’ve gone through all the Early Access bug threads on these forums and tried to respond to everybody. Thank you all so much for reporting these problems. Believe it or not, we actually want to know about every single one of them!

    If I’ve missed someone, or if what I posted didn’t help you, please e-mail us at support (at) redhookgames (dot) com with your issue, and we’ll try to address it there.

    We are trying super extra hard to fix everything, but the bug pile turned into a mountain of madness over the last two days, so we please ask that you be patient with us while we try to get through all of it. 🙂

    Cheers,
    Brooks

    #6496

    Nikodemsky
    Participant

    Hi guys,

    i know it’s offtopic, but i don’t want to create other topic and since i don’t have private fb profile i don’t know how to contact you in any other way. First of all – your Press Copy request form on /press/ subpage does not work, ive tried to contact you via provided email adress(biz@), but i’m keep getting rejected by your anti-spam for some reason ;p

    It would be nice if you could fix that request form or at least provide some adress, where i could put request for press copy(not biz@) 🙂

    Thanks in advance,
    Niko.

    #8843

    Miaxio
    Participant

    Hi my Computer and game has crash and after that when i try loaded a save i get someting like on the screen and game is crashed
    What i have to do?

    Attachments:
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    #11655

    svendavid23
    Participant

    I need help my game does not start , it is just a black screen what can I do ?

    #11714
    RedHookBrooks
    RedHookBrooks
    Keymaster

    Hi,

    Please see this Steam thread for a list of all our current fixes and workarounds to see if one of them resolves your issue.

    http://steamcommunity.com/app/262060/discussions/0/611696927918386895/

    Please let us know if one of those works for you, and, if it doesn’t, please shoot us an e-mail:

    support (at) redhookgames (dot) com

    Cheers,
    Brooks

    #19161

    Sasori0211
    Participant

    Hi,

    i’ve downloaded Darkest Dungeon from Steam and when i played, a screen bug appears as you can see in my screenshot.

    I can see the protagonists and the monsters but all the background is black and i can’t see the skills and the map…

    I can click on them but can’t see…

    Please tell me how i can resolve this, i had allready uninstall the game to re-install it, switch the resolution, re-launch the game…. but it’s still like this…

    Thx to your comprehension.

    http://imageshack.com/a/img540/6900/OWI4gt.png

    =====> Problem solved by downloading an update of my video card AMD with this link : http://www.amd.com/en-gb/innovations/software-technologies/catalyst

    A BIG THANXS TO THE SUPPORT MAIL.

    #19516

    Dillywapper
    Participant

    Hi,

    I can see the protagonists and the monsters but all the background is black and i can’t see the skills and the map…

    http://imageshack.com/a/img540/6900/OWI4gt.png

    That’s a secret access area called the Absolutely Most Certainly Darkest of all Dungeons you’ll ever Dungeon in.

    But in all seriousness that’s a weird bug.

    #33763
    Larc1n
    Larc1n
    Participant

    I don’t know what happen with the new patches but now all my character lvl6 dealt around 1-4 damages over 11-17 previously (hellion/jester/gravesrobber…) it’s looks like the game didn’t recognize item / skill lvl / weapon anymore..

    the fight was so boring, during 10+ round that i leave the 2 missions i a row, one lvl5 with a lvl6 crew, one lvl3 with my lvl3 crew (btw they didn’t had stress penalty due of time taken to win the fight, thing that i found weird too)

    i didn’t know if that coming from my game or it’s for everyone, i just did a permission’s repair on my macbook, maybe this had broke my game application and i should just reinstall or what.

    pls… what the hell is that ); ?

    AND Why the narrator didn’t speak for every critical strike now or torch used ??? that so sad, the feeling when he said “The Light! the promesse of safety!” or “finding the stuff is only the first step, now it’s must be carried home” …. miss me so much, this omnipresent narrator is the charm of this game, bring it back, fix that bug pls!!!

    #34085
    Larc1n
    Larc1n
    Participant

    i recognize one new “bug” that make me cry ^^ the aim atm, never ancoured problem like that by the past, it’s really often that you clicking on one and that the other that was hit (if you ply quickly) not that i blame the aiming after all, you just had to not play quickly and you will not make “mistake” but that didn’t happen that hard before, just feel a bit more clunky when the game was so smooth before

    that said, thanks for all the improvement, keep it up!

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