Email and Key Request Overload!

Feb
02

Email and Key Request Overload!

Thank you everyone for your support, enthusiasm and emails! It has been an incredible weekend for us, and from the moment the backer keys went out, we have been buried in key requests and support emails.

At this point, we have more requests than keys available. We are working through the requests, and we do have more keys left to give out, but we are unable to respond individually to each request. If you have petitioned for a key, rest assured we’ve gotten the request, and are doing our best to process them all. If we do not get to your request, please note that Early Access is live on Steam at 9am (ish) tomorrow – that’s Tuesday, February 3rd!

Good luck out there!

The Darkest Dungeon Team

This topic contains 8 replies, has 7 voices, and was last updated by Robert Robert 2 years, 5 months ago.

  • Author
    Posts
  • #5965

    valetgamer
    Participant

    what timezone? also, thanks!

    #5969

    SneakyPie
    Keymaster

    Pacific Standard Time (PST)

    #5981

    Nater
    Participant

    Are Nomad level backers included in this key distribution?

    #6016

    Amazane
    Participant

    Can’t wait to play, Must have pre-purchase, thank the twitch streamers, they got me hooked.

    #6105
    Vesparco
    Vesparco
    Participant

    Just to ask. My brother and I purchased the nomad tier at the kickstarter but the keys haven’t been received yet.

    Any information on the subject?

    thanks.

    Edit:

    Issue evolved.

    Humble bundle page key stays blank and seems to be like this at least for today. Is it a humble bundle store problem?

    #6145

    DarkRagnar
    Participant

    Please give Nomad tier backers the option to upgrade so we can play now.

    edit: You can inquire about an upgrade from the “nomad” tier by emailing backersupport@redhookgames.com

    #6871
    Robert
    Robert
    Participant

    Asked for a review copy 3 days ago, really takes 2 days to reply? I appreciate you are buys but it’s quite a long time guys!

    #7091
    Robert
    Robert
    Participant

    Hope this is sorted soon.

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